The phone system displays the length of time a customer has been on the phone. It also pulls up your purchase history as you punch in your customer code.

Our entire customer order system has been designed with the same “point and click” philosophy as the EZSeries Touchpanel Programming Software. Our target is to answer your phone call within 30 seconds of the first ring.

We realize that most End-User plants start early in the morning and West Coast customers are also entitled to make purchasing decisions until closing time and not 1:30pm. Therefore, we extended our live order desk to open at 6:00 am and close at 8:00 pm Central Standard Time.

EZAutomation was launched in January of 2005 since that time we have constantly sought your feedback on our customer support most feedback has been very positive. In the words of one of our customer: "wherelse can you get your customer service rep. to call you before the sale the day the product is shipped with a constant follow-up after the product is delivered". we still have areas to improve and for that reason our president reads every email sent to EZAutomation. We encourage you to continue to provide your valuable feedback.